Rideshare services like Uber and Lyft have become an integral part of daily transportation, offering convenience and affordability. However, as the number of rideshare vehicles on the road increases, so does the risk of accidents. If you’ve been involved in a rideshare crash, knowing the right steps to take can make all the difference in protecting your health, legal rights, and financial interests.
Whether you were a passenger, a rideshare driver, or another motorist, here’s a step-by-step guide on what to do after a rideshare accident.
1. Prioritize Safety and Check for Injuries
The first and most important step is to assess your safety and the well-being of others involved in the crash. If anyone is injured, call 911 immediately. Even if injuries appear minor, seeking medical attention is crucial, as some symptoms may take hours or even days to manifest.
If possible, move to a safe location away from traffic while waiting for emergency responders. However, if moving your vehicle could cause further harm, leave it in place and turn on your hazard lights.
2. Call the Police and File an Accident Report
Florida law requires you to report an accident if it involves injuries, death, or property damage exceeding $500. When the police arrive, they will document the accident, take statements, and file an official report. This report can serve as valuable evidence if you need to file an insurance claim or pursue legal action.
When speaking with officers, stick to the facts and avoid making statements that could be interpreted as admitting fault.
3. Gather Important Information
To protect your rights and strengthen your case, collect as much information as possible at the accident scene:
- Rideshare driver’s details – Full name, contact information, driver’s license number, and insurance details.
- Vehicle information – Make, model, color, and license plate number of all vehicles involved.
- Rideshare trip details – Screenshot your ride confirmation, showing the driver’s name, the time of the ride, and trip details.
- Eyewitness statements – Get names and contact information of anyone who witnessed the crash.
- Photo and video evidence – Take clear pictures of vehicle damage, road conditions, traffic signals, and any visible injuries.
4. Notify the Rideshare Company
If you were a passenger in an Uber or Lyft vehicle, report the accident through the app or company website. Both companies have insurance policies that may cover injuries and damages, but you must notify them to initiate a claim.
5. Inform Your Insurance Provider
Even if you were not at fault, you should report the accident to your own insurance company. However, avoid giving a recorded statement or accepting any settlement offer before speaking with an attorney. Insurance companies often try to minimize payouts, and a lawyer can help ensure you receive fair compensation.
6. Determine Liability and Insurance Coverage
Understanding who is responsible for covering damages in a rideshare accident can be complicated. Liability depends on whether the rideshare driver was logged into the app and transporting a passenger at the time of the crash.
- If the driver was off-duty – Their personal auto insurance applies.
- If the driver was logged in but had no passenger – Uber and Lyft provide limited liability coverage.
- If the driver was on an active ride – The rideshare company offers up to $1 million in coverage.
An experienced attorney can help determine which insurance policy applies and who is responsible for your damages.
7. Keep Track of Medical Treatment and Expenses
Even if your injuries seem minor at first, follow up with a doctor and keep records of all medical visits, prescriptions, and treatments. This documentation is essential for proving your case and recovering compensation for medical bills, lost wages, and other expenses.
8. Avoid Discussing the Accident on Social Media
Anything you post online can be used against you by insurance companies or the opposing party. Avoid discussing the accident, your injuries, or any settlement negotiations on social media until your case is resolved.
9. Consult a Rideshare Accident Attorney
Dealing with insurance companies and legal claims after a rideshare accident can be overwhelming. A skilled attorney can:
- Investigate the accident and gather evidence
- Determine liability and applicable insurance coverage
- Handle negotiations with insurance companies
- File a lawsuit if necessary to recover fair compensation
If you’re unsure about What to Do After an Uber Accident in Orlando, an experienced attorney can guide you through the process and help you navigate the legal complexities.
10. Be Cautious with Settlement Offers
Insurance companies may offer a quick settlement to close the case, but these initial offers are often much lower than what you deserve. Before accepting any settlement, consult with an attorney to ensure it covers your medical expenses, lost income, and other damages.
Final Thoughts
A rideshare accident can leave you dealing with medical bills, car repairs, and lost wages, but taking the right steps can help protect your rights and maximize your compensation. Seeking medical attention, documenting evidence, and consulting a lawyer are critical in ensuring a fair outcome. If you or a loved one has been injured in a rideshare accident, don’t hesitate to take action. The right legal support can make all the difference in securing the compensation you deserve.
